Who are we?
Sort & Torque is a trading name of Polstore Storage Systems Limited, Unit 10, The Pines Business Park, Guildford GU3 3BH www.polstore.co.uk, a limited company registered in England and Wales under Number 2929567 whose registered office address is at 15 New Road, Chilworth, Surrey GU4 8LR.
Our General Terms and Conditions
Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. Polstore Storage Systems Limited does not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.
Any contract will be communicated in English.
Where we refer to 'best selling' products on sortandtorque.com, it is based on the number of products sold online during the last 7 days. Where a product is labelled 'best selling', it means it's sales have exceeded all others in the particular product list or search field it features in. A 'top rated product' is a product with the highest star rating based on ratings and reviews made by our customers. Our 'new products' highlight the most recently launched products on sortandtorque.com. Our 'featured products' are those we have chosen to highlight and 'our favourite' products are our favourites out of those sold on sortandtorque.com.
We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, Polstore Storage Systems Limited disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.
Polstore Storage Systems Limited shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.
Certain (hypertext) links in this site may lead to other websites, which are not under the control of Polstore Storage Systems Limited. When you activate any of these you will leave the sortandtorque.com website and Polstore Storage Systems Limited has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Polstore Storage Systems Limited.
We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.
Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.
The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Polstore Storage Systems Limited Limited, or any of their employees or agents.
These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Polstore Storage Systems Limited reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Polstore Storage Systems Limited for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.
All designs, text, graphics and their selection and arrangement on this website are the copyright of Polstore Storage Systems Limited or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Polstore Storage Systems Limited prior written consent is strictly prohibited.
Acceptance of Orders
Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.
Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.
Polstore reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If any items are not available and you paid using a debit/credit card you will not be charged for the cancelled items. If you paid using a eVoucher or Special Promotion you will be given a Refund for the amount paid for the items.
We accept payment by most major credit or debit cards. Payment will be debited from your account before the dispatch of your purchase. These payments methods will be when the order is placed.
All orders are subject to validation checks and authorisation by the card issuer. We may submit your order to DataCash Fraud Services who securely review orders on behalf of Sortandtorque.com to eliminate fraud and safeguard our customers transactions. We may also submit your address, date of birth and the value of your order to Experian Ltd. We will not be liable for any delays to your order this may cause. This information may be retained by Experian Ltd for future validation enquiries by other companies. For more details of the information Experian Ltd hold about you, visit http://www.experian.co.uk/. If the issuer of your payment Refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Orders can only be delivered to UK addresses, BFPO addresses and stores.
Sortandtorque.com has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping basket within 'My account' as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include VAT where appropriate. Promotions and prices you see in Sort and Torque stores do not always apply to sortandtorque.com, and vice versa.
Whilst great care has been taken to ensure that the information on this website is accurate, information as to price may be subject to change without notice. Without in any way reducing or affecting you statutory rights, Polstore Storage Systems Limited makes no representations or warranties either that the information in or accessible via this website is accurate, complete or current, nor of any other kind, express or implied, with respect to this website or the products, information, materials or content including, without limitation, warranties of merchantability and/or fitness of any product for a particular purpose.
Guarantees & Warranties
We provide 1 year's guarantee on all products on this website provided that they have been used, at all times, in the correct manner. Certain manufacturers’ products will have extended warranties – please refer to their websites.
We do not take responsibility to register products for manufacturers extended warranty offers. We will of course assist with warranty claims but always advice on purchase of products to check specific warranty requirements.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with these terms and conditions.
Your Statutory Rights are not affected